Terms of Use

1. Mode of Payment:
   

   Payments for the products available on the Site may be made in the following ways:

   1. Payments can be made by Credit Cards, Debit Cards, Net Banking and/or Wallets.
   2. Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
2. Cash on Delivery:
   

   Currently, Cash on Delivery (hereinafter referred to as "COD") is not available as a payment option for any purchases made on our Site. However, Savex may enable COD as per business requirements. If made available, these Terms will be updated accordingly.

3. Payment Gateway:
   

   There are multiple payment partners providing us with a payment gateway. All online transactions will be routed through one of our payment partners. Upon a successful transaction, the payment partner will collect and remit the money to Savex. Savex, upon confirmation from the payment gateway, will initiate the order processing.

4. EMI:
   

   Select products may be offered on EMIs as a promotional offer. This EMI offer may be restricted to credit or debit cards of select banks. The subvention charges may be partly or fully charged to the customer as part of the offer. Such EMI offers are subject to approval by the respective banks or payment gateways. Savex reserves the right to modify or withdraw the EMI offer at any time without prior notice.

1. Replacement:

   Customers are eligible to raise a replacement request within 24 hours of the delivery, under the following scenarios:

   1. Damage in Transit / Lost in Transit:

   In the event of damage during transit, Savex will arrange for a replacement through our logistics partners. Please contact our Customer Service Desk within 24 hours of delivery to initiate the replacement process.

   In the event of loss during transit, Savex will arrange for a replacement upon investigation with our logistics partner. Please contact our Customer Service Desk within 24 hours of delivery to initiate the investigation and replacement process.

   2. Dead On Arrival (DOA):

   For products that are DOA, the standard service policy of Bose will apply. Customers are advised to refer to Bose's service policy for further assistance and resolution. Please refer to the Bose Service Policy.pdf for details.

2. Returns

   Savex offers Bose India products to its customers, and reserves the right to refuse any returns on products purchase through the Site.

3. Warranty Policy

   Please refer to the Warranty Policy of Bose at Bose_Limited_Warrenty.pdf

   All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through the Site shall be covered by the standard product warranty offered by Bose. The products are provided "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Nothing on this Site constitutes, or is meant to constitute, advice of any kind and you are requested to perform independent analysis before ordering the products. In case of any manufacturing defect that is identified during the Warranty period, the customer should contact at 1800-267-7995 or bose_support@servify.in

1. Cancellation by Savex:

   There may be certain orders that Savex cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or any other issue which Savex identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order, we will initiate the process of refunding the amount to your account via the same payment mode.

2. Cancellation by Customer:
   
   1. Once an order is placed, it cannot be canceled by the customer.
   2. For all queries and concerns you can reach to us at the Contact Information (Clause 28) mentioned below.

Savex has partnered with reliable logistics providers in India to ensure the safe and timely delivery of our products.

1. Each order can only be shipped to a single address specified at the time of payment. For multiple shipping addresses, please place separate orders. Please note that address change requests will not be accepted once the order is placed.

2. We endeavour to dispatch your order within 3 business days. However, during high- peak festivals or event periods, processing may take up to 5 or more business days.

3. Orders are processed Monday through Saturday. Orders placed on Sundays or holidays will be processed on the next business day.

4. Once your order is dispatched, you will receive a shipping confirmation with a tracking ID. Use this ID to monitor your order's delivery status on our Site.

5. We are not liable for incorrect addresses provided during order placement, as transactions are authorized by the cardholder.

6. It is important to note that we are not responsible for any physical damage to the product that may occur post-delivery.

7. Delivery may involve OTP-based verification for security purposes. Once the shipment is out for delivery, the customer may receive an OTP. Upon successful validation of the OTP, the shipment will be handed over without any further documentation or verification of the Customer.

The actual delivery of your order can be impacted by many events beyond our control, and you agree we are not liable for late deliveries. Title to the products will pass to you upon delivery of the Products to the carrier; however, risk of loss of, or damage to, the products will pass to you upon delivery of the Products to you.

8. If you wish to make a transaction through the Site, you may be asked to supply certain relevant information, such as your payment and shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY PAYMENT METHOD THAT YOU CHOOSE TO USE TO COMPLETE ANY SUCH TRANSACTION. By submitting such information, you grant to us the right to provide such information to third parties for purposes of facilitating transactions. Verification of information may be required prior to the acknowledgment or completion of any transaction.

Please refer to the DOA Policy of Bose provided at Clause 11.

The Chat Functionality is not available at the moment. If made available in the future, the terms of use regarding the Chat Functionality will be updated accordingly. Please check back for any updates on this feature.

The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us (" User Content ")Content "), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content. You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that

1. belongs to another person and to which the user does not have any right to;
2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, trolling, propoganda or otherwise unlawful in any manner whatever;
3. harm minors in any way;
4. infringes any patent, trademark, copyright or other proprietary rights;
5. violates any law for the time being in force;
6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
7. impersonate another person;
8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Savex shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. Savex does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by Savex. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will Savex be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against Savex for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You hereby acknowledge that Savex has the right (but not the obligation) in its sole discretion to refuse to post or remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Savex has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms of Use or infringe the rights of others.

If you wish to delete your User Content on our Site or in connection with our mobile applications, please contact us by email at bosesupport.estore@savex.in and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.

The names and logos and all related product names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks") of Savex or Bose. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of Savex/ Bose are the intellectual properties of respective Savex and Bose.

Savex as Authorised Distributor expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of Savex and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.

We grant you a limited, non-exclusive, non-transferable, non-sub-licensable, revocable licence to access, view, and use the Products, Services and Content, and access and use any software embedded into our products or devices, whether such software is provided by us or third parties. This licence is provided solely for your personal, non-commercial use and enjoyment of the products and services as permitted in these Terms.

You will not use, sublicense, copy, adapt, modify, translate, disclose, prepare derivative works based upon, distribute, license, sell, rent, lease, assign, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the Content, Products, Services, or any portion thereof (including any third-party software), except as expressly permitted in these Terms. No licences or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licences and rights expressly granted in these Terms.

Savex may revoke this licence at any time, in its sole discretion. Upon any such revocation, you must promptly destroy all materials downloaded or otherwise obtained from the Products and Services, as well as all copies of such materials, whether made in accordance with these Terms or otherwise.

OTHER THAN AS EXPRESSLY PROVIDED IN WRITING SAVEX IN CONNECTION WITH YOUR PURCHASE OF A BOSE PRODUCT OR SERVICE, THE PRODUCTS AND SERVICES AND CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SAVEX EXPRESSLY DISCLAIMS ANY WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. SPECIFICALLY, BUT WITHOUT LIMITATION, SAVEX DO NOT WARRANT THAT: (i) THE PRODUCTS OR SERVICES OR CONTENT ARE FREE OF ERRORS/DEFECTS; (ii) THE FUNCTIONS OR FEATURES OF THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED; OR (iv) THE SERVICES AND CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SAVEX MAKE NO WARRANTY THAT THEY WILL UPDATE OR CONTINUE TO OFFER OR MAKE AVAILABLE THE SERVICES, INCLUDING WITHOUT LIMITATION ANY PARTICULAR SOFTWARE, APPLICATION OR PRODUCT FOR ANY PARTICULAR LENGTH OF TIME, AND SAVEX RESERVE THE RIGHT TO CHANGE, UPDATE AND DISCONTINUE THE PRODUCTS OR SERVICES WITHOUT NOTICE TO YOU. THE FOREGOING DISCLAIMERS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS OR YOUR USE OF THE SERVICES.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES AND CONTENT REMAINS WITH YOU. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SAVEX OR THEIR AFFILIATES, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, DAMAGE TO ANY COMPUTER OR DEVICE, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES), ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR ANY CONTENT, OR ANY LINK OR CONNECTION PROVIDED BY THE SERVICES, WHETHER OR NOT BOSE AND SAVEX HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED UPON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), CIVIL LIABILITY, STRICT LIABILITY, VIOLATION OF STATUTE, OR OTHERWISE.

SAVEX DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE SERVICES, AND SAVEX WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. SAVEX WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING.

THE FOREGOING LIMITATIONS ARE FUNDAMENTAL AND MATERIAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SAVEX AND YOU AND WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.

YOU WARRANT AND UNDERSTAND THAT SAVEX IS ONLY AN AUTHORISED DISTRUBUTER FOR SELLING BOSE PRODUCTS AND IN NO WAY GUARANTEE OR ACCEPT THE ROLE OF MANUFACTURER I.E. BOSE.

THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON- INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND THE REASONABLE CONTROL OF SAVEX. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.

FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED.

YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

This disclaimer constitutes an essential part of this Terms of Use.

These Terms of Use are effective unless and until terminated by either you or Savex.

You may terminate the Terms of Use at any time, provided that you discontinue any further use of this Site. Savex may terminate the Terms of Use at any time and may do so without notice, and accordingly deny you access to the Site, such termination will be without any liability to the Site.

Upon any termination of the Terms of Use by either you or Savex, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of the Terms of Use shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the Terms of Use.

You agree to defend, indemnify and hold harmless Savex, its employees, directors, officers, agents and their successors and assigns, its subsidiaries, affiliates, partners, or licensors from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Savex or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under the Terms of Use, or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of the Terms of Use.

The Terms of Use and the Policies shall be construed in accordance with the applicable laws of India. For proceedings arising therein the Courts at Mumbai shall have exclusive jurisdiction.

Any dispute or difference either in interpretation or otherwise, of the Terms of Use and other Policies on the Site, between the parties hereto, shall be referred to an independent arbitrator who will be appointed by mutually and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The seat and venue of arbitration shall be held in Mumbai.

Without any prejudice to particulars listed in Clause 13 above, Savex shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,

1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"
4. sending unsolicited email, including promotions and/or advertising of products or services; or
5. forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability

Savex is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Savex on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you and SAVEX with respect to the Site/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written.

Savex's failure to act with respect to a breach by you or others does not waive its right to act with respect to the breach or subsequent and similar breaches.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

You acknowledge and hereby agree to these Terms and Conditions and that it constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.

If you have any questions regarding these Terms and Conditions, please email us at bosesupport.estore@savex.in

Additional terms may apply to certain Products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

1. Personal Information.

   You are not ordinarily required to register or provide Personal Information in order to access the Site, though certain functionalities such as a membership program, through which purchasers of products may receive discounts on online purchases, participating in any contests, etc., may require registration. Savex collects Personal Information from you only when you voluntarily provide it to Savex - for example, in contacting Savex through the Site, filling in the form for applying for a vacancy or exploring business opportunities with Savex, answering surveys and polls, entering contests, sweepstakes, raffles and similar promotions, signing up for email updates and announcements concerning the Bose Products. Personal Information may include your contact information (such as your name, postal address, telephone numbers and/or email address), which will be collected if you wish to purchase any product or merchandise made available through the Site ("Transaction").

2. Sensitive Personal Data and Information.

   We may also collect sensitive personal data or information (“SPDI”) about you when you access and use the Site or its products. By using the Site, or by purchase of any products, or by providing us with the information, you consent to the storage, processing, transfer and disclosure of your Personal Information and SPDI in accordance with the terms of this Policy.

3. Aggregated Information.

   When you visit the Site, Savex and the third parties with whom Savex has contracted to provide services, may collect anonymous information from three sources: server log files, cookies, and pixel tags.

4. Server Log Files.

   Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in the Savex’s server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by the Savex to calculate the Site usage levels, to help diagnose problems with the Site servers, and to administer the Site. Savex may also use IP addresses to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms of Use of the Site. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.

5. Cookies.

   Cookies are data that a web server transfers to an individual's computer for record keeping purposes. Cookies are an industry standard used by most websites, and help facilitate users' ongoing access to and use of a particular website. Cookies do not cause damage to the computer system or files, and only the website that transfers a particular cookie to the computer system can read, modify or delete such cookie. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most of the browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to the user’s computer system. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Site.

6. Pixel Tags. The Site may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Site usage and response rates. Pixel Tags enables Savex to maintain a count of the users who have visited certain pages of the Site. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and as to when the email was opened and read by the receiver of the e-mail.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

1. Communicate with you;

2. Screen our orders for potential risk or fraud;

3. Special Promotions and Product Information;

4. Critical Communications;

5. Third Party Service Providers, if any;

6. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

1. Special Note for Parents and Children.

   Site and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Site or purchase any products from the Site, please request your parents or legal guardian to complete the necessary registration formalities and complete the Transaction. Any use of this Site or any of its features by a child under the age of 18 years must be under parental supervision or the supervision of a legal guardian. Savex does not directly contact children under the age of 18 years for promotion of its special offers or for marketing purposes. Savex also does not knowingly collect Personal Information and SPDI from any child under the age of 18 years.

2. Security.

   Savex has adequate security measures and tools in place to help protect against the loss, misuse, and alteration of the information under Savex’s control. Whenever any Visitor furnishes his/her credit card number, that credit card number is transmitted by the Visitor’s browser in an encrypted format using industry-standard, SSL (secure socket layer) encryption method. Even though Savex endeavours to protect its Visitor’s Personal Information and SPDI, Savex cannot guarantee the security of any information transmitted to Savex, through or in connection with the Site. If you have reason to believe that your interaction with Savex is no longer secure (for example, if you feel that the security of any account you might have with Savex has been compromised), you must immediately notify Savex of the problem by contacting us in accordance with "Contact Us,"; below:in

Customer Service Desk

E-mail id: bosesupport.estore@savex.in
Phone: 1-800-267-7995

Contact Days:

Monday to Saturday (9: 30 a.m. to 6: 30 p.m.)

3. Other Third-Party Sites.

   The Site may contain links to third party websites. These linked sites (including the web sites of Bose) are not under the control and supervision of Savex and Savex shall in no way be responsible for the privacy practices or the contents of any such third party linked websites, or any information contained in any linked websites. Savex provides such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked website by Savex. If you furnish your SPDI, Payment Information or other Personal Information through any such third party website, your transaction will occur on such third party's website (and not the Site) and the Personal Information and SPDI you provide will be collected by, and controlled by the privacy policy of, that third party. It is important that you familiarize yourself with the privacy policies and practices of any such third parties, before furnishing any Personal Information, SPDI or Payment Information on their websites.

4. Updating Your Information and Contacting Us.

   Savex has adequate procedures in place to keep your Personal Information and SPDI accurate, complete and up to date for the purposes for which it is collected and used. You may contact us for review your information and amend as necessary.

Customer Service Desk

E-mail id: bosesupport.estore@savex.in
Phone: 1-800-267-7995

Contact Days:

Monday to Saturday (9: 30 a.m. to 6: 30 p.m.)

Please clearly indicate the information that you wish to review or have changed. Savex will endeavour to comply with your request as soon as reasonably possible.

From time to time, Savex may ask you to indicate whether you are interested in receiving emails/ SMS and other information from Savex or not. If you elect to receive these communications, Savex will occasionally send you emails or other information that match your requests and offer you promotions and coupons. Consent provided to use email for in the contact form for news and offers also provides Savex the consent to send SMS for the same.

If at any time you wish to stop receiving these email/SMS communications from Savex, you may put up a request for discontinuation of sending of such e-mails/SMS by emailing, calling or writing to Savex using the contact information provided on the Site or by using the unsubscribe feature in the email received by you. Please indicate that you wish to stop receiving email/SMS communications from Savex. However, you shall not have the option of discontinuing the receipt of Critical Emails from Savex.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

1. By using this Site or by seeking or availing any products and services you consent to the terms of this Policy and to the use and management of Personal Information and SPDI including, Payment Information by Savex for the purposes and in the manner herein provided. Should this Policy change, Savex intend to take every reasonable step to ensure that these changes are brought to your attention by posting the updated Policy on the Site. You agree that you provide all information to us voluntarily. Collection use and disclosure of Personal Information and SPDI requires your express consent. You are providing us with your consent to our use, collection, and disclosure of the Personal Information and SPDI. You may choose to not provide us with Personal Information and SPDI, but in the event that you do so, we will be unable to provide you access to our Site or any service or part thereof.
2. Further, you accept the terms hereof and hereby consent to the storage and processing of Personal Information and SPDI by third parties and in any of location within India. Savex will make best efforts to ensure that the third party or the location to which the SPDI is transferred affords same level of data protection as would be afforded under Indian law. By continuing to use the Website, products or service, you provide your consent for transfer, sharing and disclosure of such Personal Information or SPDI by us in accordance with this Policy.
3. Your visit and any dispute over privacy are subject to this Policy. The said Policy shall be governed by and construed in accordance with the laws of the Republic of India. Further, it is irrevocably and unconditionally agreed that the courts of Mumbai, India shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.